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Visual AI-powered Incident and Problem Analysis

NEW

NEW

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Visualize.     Organize.    Collaborate.
Get Recommendations and Reports.

Solve incidents up to 50% faster with our patented technology

No credit card required
10 min video on YouTube

Featured News

August 2022:  smartQED for Jira App released!

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OUR NEW PLACE

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WHAT WE DO FOR YOU

We create technology that helps YoUR TEAMS
SOLVE incidents faster, easier and smarter 

smartQED is a visual workspace for efficient collaborative investigations and cause analysis,

with integrated AI-powered recommendations to jumpstart your problem solving.

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We raise the efficiency and productivity of your Operations & Support Teams
by 30% or more!
 

Visualize your incident with our AI-powered Investigation Map and fix it fast.

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Brain

 

QED Space

See the investigations unfold

 

Our visual workspace is designed 
for efficient collaborative investigations.
 

Investigation Maps™ organize 
causes and show fault status, evidence,

notes, actions and more.
 

Multiple users can update simultaneously,
with automated summary reports.
 

Get everyone on the same page quickly.

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QED Insights 

See suggestions from solved issues

    

Our intelligent Recommendation Engine 

continuously analyzes your problems.


Recommends likely causes & solutions
for new problems, jumpstarting investigations with good starting points.
 

Augments human intelligence with the 

power of Machine Learning.

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Find, without having to 'search and read'.

PATENTED


Schedule a demo to see how smartQED can help you solve incidents faster and easier. 
 


smartQED can be used in any domain and by any teams handling  
operations, support, SRE, devops, root cause analysis (RCA), maintenance and more.

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Benefits

YOUR BENEFITS

Turbocharge your Support & Operations with
the power of Visual Collaboration & Recommendations

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REDUCE RESOLUTION TIMES

Business-critical problems can cause revenue loss and
reputational damage.  We reduce MTTR for complex problems by up to 50%.

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TRACK RESOLUTION PROGRESS

Provide your customers, IT Managers and key stakeholders with clear visibility into your investigation progress through automatic real-time reporting. 

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REUSE KNOWLEDGE EASILY

Reduce duplication of work, easily reuse expert knowledge within and outside your team through solution and cause recommendations.

 

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COLLABORATE
EFFICIENTLY

Boost shared understanding through visual tools. Reduce the burden of out-of-context linear textual communication like notes and emails.

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EFFORTLESSLY SOLVE PROBLEMS

Firefighting of urgent incidents distracts from regular business operations and functions. We reduce person-hours taken to solve a problem by 30%.

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INCREASE TEAM PRODUCTIVITY

smartQED helps to upskill newer team members, helping them accomplish more in less time and with much less training.

WHAT THEY SAY

“smartQED is just brilliant!

It solves the pain points of my IT Ops Team.”

Executive of Top 50 Global Cloud MSP

Contact
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