Collaborative  Problem-Solving
REIMAGINED

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OUR NEW PLACE

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WHAT WE DO

We create technology that helps TEAMS
SOLVE problems faster 

smartQED is a visual workspace for collaborative problem-solving.

It has integrated learning and recommendations.

 

Empowers your Operations & Support Teams to be efficient and effective.
 

An essential tool for remote teams jointly analyzing business problems.

 

QED Space

See the investigations unfold

 

Our visual workspace is designed 
for efficient collaborative investigations.
 

Investigation Maps™ organize 
causes and show
 fault status, evidence,

notes, actions and more.
 

Multiple users can update simultaneously,
with automated summary reports.

 

Get everyone on the same page quickly.

 

QED Insights 

Learns automatically as you work

    

Our intelligent Recommendation Engine 

continuously analyzes your problems.


Recommends likely causes & solutions
for new problems, jumpstarting investigations with
 good starting points.
 

Augments human intelligence with the 

power of Machine Learning.

Find, without having to 'search and read'.

Patent Pending

Schedule a demo to see how smartQED can help you. 
 


smartQED can be used in any domain and by any teams handling  
operations, support, devops, root cause analysis (RCA), maintenance and more.

 

OUR BENEFITS

Supercharge your Support and Operations with

the power of  Visual  Collaboration

REDUCE RESOLUTION TIMES

Business-critical problems cause lost revenue and
reputational damage.  We reduce MTTR for complex problems by up to 50%.

TRACK RESOLUTION PROGRESS

Provide your customers, IT Managers and key stakeholders with clear visibility into your investigation progress through automatic real-time reporting. 

REUSE KNOWLEDGE EASILY

Reduce duplication of work, easily reuse expert knowledge within and outside your team through solution and cause recommendations.

 

COLLABORATE
EFFICIENTLY

Boost shared understanding through visual tools. Reduce the burden of out-of-context linear textual communication like notes and emails.

EFFORTLESSLY SOLVE PROBLEMS

Firefighting of urgent incidents distracts from regular business operations and functions. We reduce person-hours taken to solve a problem by 30%.

INCREASE TEAM PRODUCTIVITY

smartQED helps to upskill newer team members, helping them accomplish more in less time and with much less training.

WHAT THEY SAY

“smartQED is a brilliant concept.

It solves the pain points of my IT Ops Team”

Executive of Top 50 Global Cloud MSP

 

Learn how smartQED can transform your operations

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