PROBLEM SOLVING

REIMAGINED

Visualize.  Collaborate.  Organize.
Get Recommendations & R
eports.

 Fix it FAST with smartQED ! 

Featured News

Special offer:  No-cost 1 month SaaS pilots with consulting 

 

Remote collaboration has never been more important than now, when millions are working from home due to the pandemic crisis.  Our goal is to help remote teams 

solve problems faster & make a difference.  Let's stay safe and win together!

OUR NEW PLACE

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WHAT WE DO

We create technology that helps TEAMS
SOLVE problems faster 

smartQED is a visual collaborative problem-solving platform with integrated learning.

It empowers your Operations & Support Teams to be efficient and effective.
 

An essential tool for remote teams and distributed problem-solving!

 

QED Space

See the investigations unfold

 

Our visual workspace is designed 
for efficient collaborative investigations.
 

Investigation Map™ can organize the
causes and show
 fault status, evidence,

notes, actions and more.
 

Concurrent updates by multiple users with automated summary reports.
 

Get everyone on the same page quickly.

 

QED Insights 

Learn automatically as you work

    

Our intelligent Recommendation Engine 

continuously analyzes your problems.


Recommends likely causes & solutions
for new problems, jumpstarting investigations with
 good starting points.
 

Augments human intelligence with the 

power of Machine Learning.

Find, without having to 'search and read'.

Patent Pending

Schedule a demo to see how smartQED can help you. 
 


smartQED can be used in any domain and by any teams handling  
operations, support, devops, root cause analysis (RCA), maintenance and more.

 

OUR BENEFITS

Turbocharge your Support & Operations with

the power of our Intelligent Visual Workspace

REDUCE RESOLUTION TIMES

Business-critical problems cause lost revenue & reputational damage.  We reduce MTTR for complex problems by up to 50%.

TRACK RESOLUTION PROGRESS

Provide your customers, IT Managers and key stakeholders with clear visibility into your investigation progress through automatic real-time reporting. 

REUSE KNOWLEDGE EASILY

Reduce duplication of work, easily reuse expert knowledge within & outside the enterprise through self-learned solution & root cause recommendations.

 

COLLABORATE
EFFICIENTLY

Boost shared understanding through visual tools. Reduce the burden of out-of-context linear textual communication like notes & emails.

EFFORTLESSLY SOLVE PROBLEMS

Firefighting of urgent incidents distracts from regular business operations & functions. We reduce person-hours taken to solve a problem by 30%.

INCREASE TEAM PRODUCTIVITY

smartQED helps up-level newer team members, helping them accomplish more in less time and with much less training.

WHAT THEY SAY

“smartQED is a brilliant concept.

It solves the pain points of my IT Ops Team”

Executive of Top 50 Global Cloud MSP

 
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