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Julie Basu
Jul 2, 20192 min read
Tired of reading long Incident Tickets? smartQED has the ideal solution!
IT Incidents are often high pressure scenarios where multiple domain experts get together and solve complex issues such as website...
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Julie Basu
Apr 18, 20193 min read
A New Paradigm to Resolve Operational Problems Faster
We have all been there - we need to place an urgent purchase order and the IT system goes down just then.  So we log a ticket and wait...
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Julie Basu
Feb 1, 20193 min read
An IT Ops Detective Story - Mystery of the Website Crash
smartQED Launches Public Beta of its SaaS Product for Accelerating Incident Resolution
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