Julie Basu
Tired of reading long Incident Tickets? smartQED has the ideal solution!
IT Incidents are often high pressure scenarios where multiple domain experts get together and solve complex issues such as website...
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Julie Basu
- Apr 18, 2019
- 3 min
A New Paradigm to Resolve Operational Problems Faster
We have all been there - we need to place an urgent purchase order and the IT system goes down just then. So we log a ticket and wait...
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Julie Basu
- Feb 1, 2019
- 3 min
An IT Ops Detective Story - Mystery of the Website Crash
smartQED Launches Public Beta of its SaaS Product for Accelerating Incident Resolution
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