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    Tired of reading long Incident Tickets? smartQED has the ideal solution!
    Julie Basu
    • Jul 2, 2019
    • 2 min

    Tired of reading long Incident Tickets? smartQED has the ideal solution!

    IT Incidents are often high pressure scenarios where multiple domain experts get together and solve complex issues such as website...
    17 views0 comments
    A New Paradigm to Resolve Operational Problems Faster
    Julie Basu
    • Apr 18, 2019
    • 3 min

    A New Paradigm to Resolve Operational Problems Faster

    We have all been there - we need to place an urgent purchase order and the IT system goes down just then.  So we log a ticket and wait...
    16 views1 comment
    An IT Ops Detective Story - Mystery of the Website Crash
    Julie Basu
    • Feb 1, 2019
    • 3 min

    An IT Ops Detective Story - Mystery of the Website Crash

    smartQED Launches Public Beta of its SaaS Product for Accelerating Incident Resolution
    12 views0 comments

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